WeldParcel
Sign inStart for free
Returns

Put returnson autopilot

Let customers handle returns themselves in your branded portal.
Define your criteria, track data, and reduce your return rate.

Sweater

Classic Wool Sweater

Size: L / EU 52

$89.99

How was the quality?

Build loyalty through
simple returns.

[01]

Start Return

Order #1042

Type reason...
Continue

Self-service portal

Let customers initiate returns themselves.
Reduce support tickets instantly

[02]
If
Within 30 days
Then
Auto-approve
If
Value > €100
Then
Require approval
If
Sale item
Then
Apply 15% fee

Automated return rules

Define policies by product, value, or time.
Consistent enforcement, less manual work

[03]

Refunded

Today, 2:34 PM

Received at warehouse

Today, 10:15 AM

Return in transit

Yesterday, 6:00 PM

Return initiated

Nov 27, 3:22 PM

Real-time return tracking

Keep customers informed at every step.
Automatic updates reduce support inquiries

Control every return
on your terms.

[01]
RETURN#R1042
RETURN#R1043
RETURN#R1044

Print return labels in bulk

Provide ready-to-use return labels.
Reduce workload and streamline returns

[02]

International Return

Germany → Netherlands

Customs docsAuto-generated
Local carrierDHL Germany
Drop-off points2,400+ nearby

International returns

Auto-generate customs docs and offer
localized return experiences worldwide

[03]

Return shipping cost

Customer pays
€4.95
Free return
€0.00

Paid returns

Let customers cover shipping costs.
Connect payment providers like Stripe

[04]

Scan to return

Show this code at any drop-off point

Paperless QR codes

No printer needed. Customers show a QR
code at any drop-off point to return

Four pages, one
complete system.

The central hub for managing all return requests. Track each return from initiation to resolution with status filters, customer details, and one-click actions.

#R1042 · John D.

Classic Wool Sweater

Completed

#R1043 · Sarah M.

Running Shoes

Processing

#R1044 · Mike R.

Leather Jacket

Pending
IfWithin 30 days
ThenAuto-approve
IfValue > €100
ThenRequire approval
IfSale items
ThenApply 15% fee

Start Return

Order #1042

Type return reason...
Upload photo (optional)
Continue

Top return reasons

Wrong size234
Changed mind156
Item damaged89
Not as described78

Explore other categories.

[01]

Shipping

[02]

Tracking

[03]

Returns

[04]

Configuration

[05]

Communications

[06]

Mobile App

[07]

Reporting

[08]

Integrations

Get started today

It's free to use.

Start for freeLearn more

Platform

  • Shipping
  • Tracking
  • Returns
  • Reporting

Tools

  • Mobile App
  • WeldAgent
  • Integrations

Resources

  • Help Center
  • Developer Docs
  • Download App

Legal

  • Privacy Policy
  • Terms of Service
  • Cookie Policy
  • Compliance

Compliance

  • GDPR Compliant
  • CCPA Compliant
  • SOC 2 Type II
  • ISO 27001
© 2025 WeldParcel.All rights reserved.
TwitterGitHubLinkedIn